Your Luxury Journey Begins With a Conversation
Whether you're planning a weekend at the tables, a gourmet dining experience, or a high-profile corporate event, our dedicated team is here to ensure every detail of your stay at LaviraHotelSuites is perfect.
Opening Hours & Departments
Plan your visit around our operational schedules. Please note that hours may vary during holidays or special casino events.
| Department | Daily Schedule | Notes |
|---|---|---|
| Front Desk | 24 Hours | Express check-in available |
| Reservations | 08:00 AM - 10:00 PM | EST Time Zone |
| Casino Floor | 24 Hours | 19+ Government ID Required |
| Prime Steakhouse | 05:00 PM - 11:00 PM | Reservations recommended |
| Spa & Wellness | 09:00 AM - 08:00 PM | Book 24h in advance |
| Aurora Lounge | 12:00 PM - 02:00 AM | Live music Fri-Sat |
Stay With Us
Submit an inquiry and our concierge team will contact you with availability and personalized rates.
Inquiry Received
Thank you for choosing LaviraHotelSuites. Our reservation team will contact you within one business day with a personalized offer.
Table Reservations
Experience the finest Canadian culinary artistry at our signature venues.
Reservation Requested
Your table request has been sent. You will receive a confirmation email shortly.
Host an Unforgettable Event
From corporate galas to private poker nights, our events team transforms visions into reality.
Proposal Request Sent
Our senior event coordinator will review your details and reach out within 24 hours.
Directions & Arrival
Navigate your way to Canada's premier casino hotel destination.
Driving Arrival
Conveniently located off Highway 401. Follow signs for the central Ottawa and Albert Street.
Valet & Parking
Complimentary valet for hotel guests. Secure multi-level parking available for casino visitors 24/7.
Taxi & Rideshare
Designated pick-up and drop-off zones at the North Entrance. Local taxi services standby 24 hours.
Public Transit
The Lavira Express shuttle connects directly to Union Station every 30 minutes from 6 AM to Midnight.
Accessibility
Fully accessible ramps and elevators from all parking levels. Wheelchair assistance available at the main lobby.
Arrival Timing
Standard check-in is at 3:00 PM. Early arrival requests are subject to availability and may incur a fee.
Frequently Asked Questions
Everything you need to know about your stay at LaviraHotelSuites.
What are the check-in and check-out times?
Check-in begins at 3:00 PM and check-out is at 11:00 AM. Late check-out may be available upon request for a nominal fee.
What is the legal gambling age at the casino?
In accordance with provincial regulations, all guests must be 19 years of age or older to enter the casino floor. Valid government-issued photo ID is required.
Is there a deposit required for room reservations?
Yes, a valid credit card is required at check-in for a security deposit of $150 CAD per night to cover incidental charges.
What is your cancellation policy?
Standard reservations can be cancelled without penalty up to 48 hours before arrival. Special event or promotional rates may have different conditions.
Do you offer parking for non-hotel guests?
Yes, our secure parking garage is open to all casino and dining visitors. Rates apply, but players club members may receive validated parking.
Are the hotel and casino accessible for wheelchairs?
Absolutely. LaviraHotelSuites is designed with accessible routes, rooms, and guest support, featuring accessible rooms, ramps, elevators, and specially designed gaming stations.
Ready to Experience Lavira?
Our reservation experts are waiting to craft your perfect Canadian getaway.
reservations@lavirahotelsuites.com
+1 (416) 555-0198